3CX is a software-based PBX that can either be on-site or in the cloud, with our support you can have a wholesome solution fitted that takes care of all aspects of keeping you connected. It is device agnostic with a wide range of IP Phones supported, as well as apps for iOS, Android and Windows.
3CX gives you real control, everything from Hot-Desking to Web Conferencing for Voice and Video, to convenience including pre-configured templates for both supported SIP Trunk Providers as well as supported IP Phones. With 3CX you won’t get tied in to expensive proprietary purchases and confusing licensing contracts.
It is your choice what devices you want to support, with the included softphone and apps you don’t even need to have deskphones!
Ability to flex up and flex down both number of users and capability. The ability to support every user in every location.
Access to a comprehensive range of business telephony capabilities that continues to be extended.
You’re not stuck with proprietary hardware that is likely to become deprecated over time, invest in technology that will last you for years to come.
Comprehensive reporting on how your business communicates and capturing critical interactions.
3CX’s advanced functionality gives you a range of configuration options – all included with your chosen license package:
Providing the ability to automate the management of inbound call using voice prompts to identify which services are required and directing the call appropriately.
With 3CX there is no need to worry about data retention and call monitoring/recording, at the press of a button you have all of the below:
The Call Reporting feature enables you to obtain a full picture of your inbound and outbound call history to enable you to manage your business communications.
With 3CX the extension is not tied to a physical device and as such organisations are able to easily and effectively enable hot-desking either within a single office or across multiple locations.
3CX delivers one of the most comprehensive ranges of business communication features enabling you to empower each and every employee to be more productive and improve the way you engage with your customers, partners and suppliers.
At Keyfresh-IT we combine a flair for innovation with a passion for service – our solutions are specifically designed to help SME Businesses and branch networks to communicate more effectively while reducing costs.
We believe in taking the time to truly understand every client’s unique business and their communication needs. We then work with them and our network of business partners to deliver high quality hosted telephony tailored to their requirements delivering real value.
Our experience in deploying 3CX for clients across many industry sectors enables us to add value through advising on best practice. We can guide you on what works best for businesses like yours and how you can maximise the value of the new capabilities that a PBX delivers for you.
At Keyfresh-IT we are focused on providing an end-to-end solution – from your connection to the public telephone network right the way through to the telephones on your employees’ desks. Our experience and expertise in VoIP is unrivalled and this enables us to seamlessly transition you to a 3CX installation and deliver the capabilities that you need to each and every user.
We believe that the support we offer is second to none and pride ourselves on being accessible and responsive to our clients. With a huge network of support services starting with us and extending to thousands of 3CX users on their community forums, and direct contact with 3CX technical support where the issue warrants it you will never be left without an answer.